Toni Blake Training Partner Program

We would like to extend an opportunity for you to become a Training Partner with Toni Blake. Toni does not just present seminars. When you hire her to work for your organization on an individual basis, it is NOT like attending one of her programs. It is about collaborating with her to be a part of your success. You can add Toni Blake to your training team for as little as $4450. For that financial investment, you get 28 years of industry training experience wrapped up in the most amazing new training program on the market!

This is not about 3-6 hours, this is about your company planning to adopt and implement a series of procedures, with Toni's expert guidance, that will increase your closing for years to come. You will get an electronic copy of Toni's carefully designed training manual with detailed instruction for each person attending Toni's presentation.

To add to the lifespan of your investment, you may choose to have your entire in-house training team come and observe the program and train the seminar throughout yours entire portfolio. If that is not enough, Toni will give you permission to videotape your program to enhance your training library.

Toni is about one thing - your success!!! This is not about watching Toni share what she knows - this is about OWNING what Toni knows!!!! Once you have purchased this training program it is YOURS!!! Repeat it over and over as a part of your in-house orientation and training and make Toni a part of your success for years to come. Call us today to become a Training Partner with the most experienced and dynamic educator in our industry.

Total Team Performance Makeover

Come one - come all to a dynamic fast paced Performance Makeover by National Speaker and Author Toni Blake. Success in 2007 will come only from a combined effort of great marketing, on-target innovative leasing, detailed and effective management, and Extra-ordinary customer service.

It's a New Year and time to refresh, reinvigorate, restore, and revitalize your whole staff! This program has it all! -- The hottest trends in Marketing & Customer Service -- How to compete head on with the home buying trends -- A complete Executive Implementation Plan for improving resident education and reducing Service Requests -- How to embrace the 2006 customer's decision process with revelations in leasing strategies AND -- How to create a property with an overall winning attitude!!

MARK your calendars – GET SET to attend – and MAKE SURE your whole team gets the - TOTAL Team Performance Makeover with Toni Blake. This electrifying program will empower, inspire, and motivate your team for the New Year! Don’t Miss it!

Toni Blake “New” Program Descriptions

Competitive Strategies in a homebuyers Market / How to SAVE your residents from buying homes!

Today your resident receives up to 12 messages daily to STOP RENTING -- BUY - OWN and BORROW for a single family home. Aren't you tired of losing your best residents to the home sales? This dynamic program will show you how to have a 365-day a year plan for maintaining your residents loyalty and communicating the value of renting. This program will include a complete marketing plan, product research, overview, implementation plan, and cost analysis. If you are tired of fighting occupancy number because of move outs -- you can't miss this powerful and innovative educational program.

Preventive Maintenance through Resident Education
Increase Effective Service & Reduce Service Cost

The key to happy residents is great service! The key to great service is an effective service request policy. Research shows 97% of most apartments that are vacated, leave behind unreported service. Additionally, 74% of service requests turned in, are incomplete and there is additional service unreported when the technician arrives at the apartment.

How can you solve your communication problems and increase the effectiveness of communication between your residents and your service team? This program will show you how to build a variety of Resident Education tools and improve the professionalism of the communication tools for your service team. This program will reduce turnover and maintenance cost per unit.

MAXimize your Advertising / Re-generating Traffic / Telephone- Follow-up & CLOSE!

Today every contact you generate to your community is a very valuable asset. This seminar will give you over 120 proven techniques along with trends, innovations, tools, techniques, and the inspiration and know-how you need to make it happen.
This is a MUST for anyone who answers the phone or tours a future resident.

MAXimize the value of your Real Estate Asset in a Soft Market – The GREEN MILE

Do you print your rent incentive in your ads? Have you hung a banner announcing a special? You just GAVE AWAY your most valuable closing tool. Negotiations are a skill! In an overbuilt market -- your messages and mistakes can be very costly. Take notes for success strategies developed by more than 24 years of success. Toni Blake is the industry’s MOST recognized expert in Apartment leasing. MAKE SURE you are using the right strategy.

Walk the GREEN mile filled with the “extra mile” of things to do to generate profit in a soft market. This seminar could save your properties hundreds of thousands of dollars and add profit to your bottom line. This seminar is designed to make you a HERO with your owner!

Bring Your Imagination and Open Your Mind
to a Whole New Level of EXTREMES!

EXTREME Leasing - Assertiveness Training

This seminar is designed to take your leasing to extremes with new millennium marketing strategies designed to keep you ahead of your competition. The recession is here and traffic has slowed. We need to be more assertive with the opportunities at hand. Our leasing and marketing must work smarter to attain the same level of success. Learn how to increase the effectiveness of your advertising dollar by re-engineering your sales leads and building a database for the future resident. Takes notes of innovative ideas and the latest techniques for "EXTREME" telephone & closing procedures designed to influence the decision process of the new millennium customer. Stay current with the most exciting resources, case studies, samples, and examples power packed into a ready to implement manual. When the market gets tough - the tough get marketing!

EXTREME Customer Service

Great customer service begins by building a service oriented Team. Enjoy a close look at the methods and philosophy of the country's most successful corporate cultures. Examine your own company's service statement and take time to brainstorm a way to integrate new messages, procedures, and principals to take your company to the next level of EXTREME Customer Service. Come learn Toni's secrets for getting your people charged without spending cash including her popular "get out of jail FREE" card! She will show you how to motivate your people from the inside out with Heart Marketing. Discover how to tap into technology already available to you and learn to close the communication gap between maintenance and residents. This program will outline the industry's most successful strategies for the new millennium and is a must for all managers and maintenance staff.

The Golden Path for Leasing

Retailers work very hard to increase revenue with product displays, signage, photographs and merchandizing especially in the main path of the customer. This high revenue path generates billions of dollars in retail sales for some of the world's largest manufacturers and is referred to as "the golden path". Millions have been spent on research designed to discover the right color, style, words and image to influence the customer's decision process. For the first time ever Toni Blake has created a "Golden Path" for your leasing team. At every step, your leasing team will be supported by visual displays; added merchandizing and success tools that will help them weave their magic into Gold. Each critical area on Toni Blake's The "Golden Path" is visually impacted with totally new leasing tools & procedures designed to influence the customer's decision: The telephone, office display area, guest card, the apartment demonstration and the follow up / closing cards.

This seminar enforces one of the most assertive and dynamic marketing efforts ever developed for property management. In serious time, we need serious business builders and this program will take every leasing team to new heights of success. In today's economic times, we need to maximize every phone call, every Internet lead, and every piece of traffic that enters our office. Let Toni Blake ensure your success with the new "Golden Path" Leasing Program.

Seminar Fees**

Keynote Presentation .......................................................... $3450

This event would include dinner meetingsand guest appearances of 45 minutes or less at a luncheon or conference. Keynote presentations are for the purpose of motivation, inspiration and comedy. These uplifting presentations are the perfect way to kick off a three day conference or end your managers meeting with a bang!! Toni has received standing ovations across the country for her upbeat, humorous and true life style of story telling. Toni brings important life lessons into focus and helps people experience a moment in time when they can recommit to a higher standard of performance.

Half Day Seminar (3 hours)....................................................$4450

This three hour training event is yours to design and create with Toni. Choose a topic, focus, area of importance or company theme. Toni will take her 22 years of industry knowledge and 50 hours of planned program material and custom design the perfect educational event for you.

Full Day Seminar (up to 6 hours)...............................................$5450

**Fees do not include travel expenses which are additional and the responsibility of the client. We can hold a date on Toni's calendar for 10 days, after which time a 50% deposit is required to guarantee and secure the date on her calendar.

Toni Blake is a nationally recognized expert in customer service, sales and marketing. She travels to over 60 cities annually speaking to over 30,000 management professionals each year. Toni is known for her innovative concepts and is an industry trendsetter. She has been involved with Multifamily Housing since 1979 and currently resides in Greeley, Colorado. For more information contact her office toll free 866-889-6600 or 1-970-378-6784. www.HappyFaceLady.com

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4945 West Eighth Street • Greeley, CO 80634
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